[IMAGE] Image of a credit card Order your Innovis Credit Report

Innovis currently offers two convenient ways to request a copy of your Innovis Credit Report: by phone or by mail.

Phone: Call 1-800-540-2505. Representatives are available to assist you Monday through Friday, 8:00 a.m. - 8:00 p.m. ET. You will be asked to verify several pieces of information prior to fulfillment of your request. Once your identity has been verified, your Innovis Credit Report will be mailed to you within three business days.

If we are unable to complete identity verification by phone, you may be asked to submit your request by mail.

Mail: Please complete the attached Credit Report Request Form and mail it to Innovis at the address provided below.

  • Innovis
  • Attention: Consumer Assistance
  • P.O. Box 1358
  • Columbus, Ohio 43216-1358

Please include the following information when submitting your request in writing:

  • Full name
  • Social Security Number
  • Date of birth (month/day/year)
  • Proof of current address, such as a current utility bill, lease arrangement or rental receipt
  • One copy of a legible government-issued identification card, such as a driver's license, state ID card, or military ID card

State mandated fees: State laws mandate different fees for their residents. Please review Credit Report - Fees.

Regardless of where you live, you are entitled to one Innovis Credit Report at no cost if you:

  • Are unemployed and intend to apply for employment within the next 60 days.
  • Receive public assistance.
  • Believe your file contains inaccurate information because of fraud.
  • Received a notice of an adverse decision - such as a denial of credit, insurance or employment - within the past 60 days.

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