[IMAGE] Photo of a traffic light, with the yellow caution light lit How to Place a Fraud or Active Duty Alert

To learn more about the types of fraud alerts you may place on your Innovis Credit Report, please visit our Learning Center.

If you know the type of alert you would like to add, please follow the specific instructions below for an Initial Fraud Alert, Extended Fraud Alert or Active Duty Alert.


Please Note: To place a fraud alert on your credit report with other credit reporting agencies you must contact them directly. Innovis does not share fraud alert information with any other credit reporting agency. Use the information below to contact the other credit reporting agencies.

 
EquifaxWeb: http://www.equifax.com
 Phone:1-888-766-0008
 
ExperianWeb: http://www.experian.com
 Phone:1-888-397-3742
 
TransUnionWeb: http://www.transunion.com
 Phone:1-800-680-7289

Initial Fraud Alert

Innovis provides you with two convenient ways to request an Initial Fraud Alert: by phone or by mail.

Phone: Call 1-800-540-2505. Representatives are available to assist you Monday through Friday, 8:00 a.m. - 8:00 p.m. ET. You will be asked to verify several pieces of information prior to fulfillment of your request. Once your identity has been verified, an Initial Fraud Alert will be placed on your Innovis Credit Report. If we are unable to complete identity verification by phone, you may be asked to submit your request by mail.

Mail: Complete the Fraud & Active Duty Alert Request Form and forward it to Innovis at the address provided below. Upon receipt and verification, an Initial Fraud Alert will be placed on your Innovis Credit Report for 90 days, beginning on the date of application.

Innovis
Attn: Consumer Assistance
P.O. Box 1373
Columbus, Ohio 43216-1373

Please include all of the following information:

  • Full name
  • Social Security Number
  • Date of birth (month/day/year)
  • Proof of current address, such as a current utility bill, lease arrangement or rental receipt
  • One copy of a legible government-issued identification card, such as a driver's license, state ID card, or military ID card
  • Day and evening phone number

If you place an Initial Fraud Alert, you may be entitled to receive one or more copies of your Innovis Credit Report at no cost.

Extended Fraud Alert (Requires an Identity Theft report)

To place an Extended Fraud Alert, which remains on your Innovis Credit Report for seven years, please submit your request in writing, along with a valid Identity Theft (ID) Report issued by a federal or local law enforcement agency. Complete the Fraud & Active Duty Alert Request Form and forward it to Innovis at the address provided below. Upon receipt and verification, an Extended Fraud Alert will be added to your Innovis Credit Report.

Innovis
Attn: Consumer Assistance
P.O. Box 1373
Columbus, Ohio 43216-1373

Please include all of the following information:

  • Full name
  • Social Security Number
  • Date of birth (month/day/year)
  • Proof of current address, such as a current utility bill, lease arrangement or rental receipt
  • ID Theft Report
  • One copy of a legible government-issued identification card, such as a driver's license, state ID card, or military ID card
  • Day and evening phone number

If you place an Extended Fraud Alert, you may be entitled to receive one or more copies of your Innovis Credit Report at no cost.

Active Duty Alert

Innovis provides you with two convenient ways to request an Active Duty Alert: by phone or by mail.

Phone: Call 1-800-540-2505. Representatives are available to assist you Monday through Friday, 8:00 a.m. - 8:00 p.m. ET. You will be asked to verify several pieces of information prior to fulfillment of your request. Once your identity has been verified, an Active Duty Alert will be placed on your Innovis Credit Report. If we are unable to complete identity verification by phone, you may be asked to submit your request by mail.

Mail: Complete the Fraud & Active Duty Alert Request Form and forward it to Innovis at the address provided below. Upon receipt and verification, an Active Duty Alert will be placed on your Innovis Credit Report for 12 months, beginning on the date of application.

Innovis
Attn: Consumer Assistance
P.O. Box 1373
Columbus, Ohio 43216-1373

Please include all of the following information:

  • Full name
  • Social Security Number
  • Date of birth (month/day/year)
  • Proof of current address, such as a current utility bill, lease arrangement or rental receipt
  • One copy of a legible government-issued identification card, such as a driver's license, state ID card, or military ID card
  • Day and evening phone number

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