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Home > Terms of Use

Innovis.com Terms of Use

1.   Effective Date: May 23, 2024

Please read these Innovis.com Terms and Conditions (“Terms”) carefully before using the Services (as defined below) of Innovis Data Solutions, Inc. (“Innovis”, “we”, “us”, “our”). IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.

These Terms govern your access and use of the Services. Innovis owns and operates this website (www.innovis.com) and any other websites where these Terms are posted (all of the foregoing, collectively, the “Sites”), including through a link on the website or in other content. The services (“Services”) that Innovis provides are: (a) the Sites; and (b) the Content. These Terms are in addition to, and do not override, the specific terms and conditions that apply to the various services offered by Innovis through the Sites.

Your use of the Services is also governed by our Website Privacy Policy (the “Privacy Policy”) https://www.innovis.com/home/websitePrivacyPolicy, which provides information regarding our processing of any personal information that you may provide to us when you visit, use or interact with our website. Please read the Privacy Policy carefully before using our Services.

2.   Acceptance of these Terms

By accessing, submitting information to, or otherwise using the Services (whether or not you sign up for an Account (as defined below), you agree to: (a) these Terms and the Website Privacy Policy, and (b) any additional terms and conditions as they relate to the Services offered by us from time to time. Your continued use of the Services is conditioned upon your compliance with these Terms.

3.   Changes

Innovis may revise these Terms at any time. These revisions will be effective immediately upon posting to this Site. The Effective Date for the Terms will be the date contained at the top of the Innovis.com Terms and Conditions page. Please review these Terms for any changes. Your continued use of the Services following our posting of revised Terms constitutes acceptance of the new Terms.

4.   Use of Services

You agree to comply with all applicable laws and regulations in connection with your use of the Services, and such further limitations as may be set forth in any written, on-screen notice or other notice from us. By using the Services, you agree that you will not use the Services for any purpose that is either unlawful or prohibited by these Terms. You may only use the Services for your own individual non-commercial and informational purposes. Persons under the age of eighteen (18) are not authorized to use the Services.

5.   Account Terms

  1. Innovis.com Account. An Innovis.com account (an “Account”) will allow you to take certain actions online related to your Innovis credit report (“Innovis Credit Report”) and the other Personal Solutions we offer. For more information on all of the Personal Solutions we offer, please visit our Overview page. You understand and agree that Innovis may use certain Linked Services (as defined below) to help it perform these Account actions and fulfill related functions.
  2. Account Availability & Other Service Options. An Account and other online services may not be applicable or available to you based on your residency outside of the United States, status as a minor, or other eligibility criteria or factors. If an Account or other online services are not available at the time of your request, you will be notified during the course of the online process and your request will not be accepted. If you cannot create an Account or access other online services or prefer not to create an Account and want to use another method of communication, you may take the same actions related to our Personal Solutions by phone (1-800-540-2505) or mail: Innovis Consumer Assistance, PO Box 530088, Atlanta, GA 30353-0088.
  3. Account Creation and Use. To create an Account or view your Innovis Credit Report online, you must complete the registration process, verify your identity, and have an active email address. We may use information from third-party sources, including your mobile carrier, to verify your identity. Unless otherwise noted by us, you may register for an Account or request an Innovis Credit Report only on behalf of yourself, on behalf of those to whom you are lawfully acting as a legal representative, or on behalf of minors under the age of eighteen (18) to whom you are the parent or legal guardian. By registering, you: (i) affirm that you are eighteen (18) years or older; (ii) affirm that all of the information provided by you as part of your registration is true, accurate, complete, and up to date, and to the extent there are any subsequent changes, you will provide us with updated information; (iii) affirm that you will abide by all applicable laws and by the terms and conditions concerning your use of the Account; and (iv) acknowledge and agree that you may be required to accept additional terms and conditions at the time of taking a specific action related to these Services after registering for this Account; and (v) affirm that Innovis may, for any legitimate reason, refuse to allow any user to register for an Account or use the Services.
  4. Username, Passwords, and Password Access. You may be required to establish a username and password to create and use an Account. You agree to protect and safeguard your username, password, and any other registration and access information for the Services. You are responsible for all activity that occurs in your Account. We will not be liable for any loss that you may incur as a result of misuse of your username or password, or from any unauthorized use of your Account, whether fraudulent or otherwise. You agree to notify us if you learn of or suspect any loss, theft, or unauthorized use of your username, password, or any other registration and access information. In the event of such loss, theft, or unauthorized use, we may require additional security measures to access and use your Account, and your cooperation and assistance in any investigation relating to any such unauthorized access. You will be able to change any required password at any time and may request a new password by clicking the “forgot password” link in the sign-in window. If we reasonably believe that your Account may have been compromised or that your selected password does not provide adequate security protections, we may require you to change your password.
  5. Dormant Accounts; Account Closures. An Account becomes “Dormant” when the registered Account holder has not logged in to the Account in any eighteen (18) month time period (each such account, a “Dormant Account”). We may delete any Dormant Account upon such Account becoming Dormant. You may delete your Account at any time and for any reason. If you wish to delete your Account, contact us at 1-800-540-2505.

6.   Consent to Contact; Electronic Communications

  1. By signing up for an Account, communicating with us electronically such as via e-mail, or using the Services, you (i) hereby consent to receive (A) any disclosure, notice, agreement, record, document, or other information (collectively, “Communications”) we may to the extent permitted by applicable law, provide to you, or that you sign, submit, or agree to at our request, in electronic form and (B) Communications from us via e-mail, telephone, or mail; and (ii) agree that to the extent permitted by applicable law, all Communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. We may also use electronic signatures and obtain them from you as part of our transactions with you. By providing your consent to receive electronic Communications, you are also confirming that you are able to review the electronic Communications and have connection to the Internet and an active email account. In order to ensure your continuing receipt of any Communications we may send, you agree to update your email address, phone number, and postal address on file with us.
  2. Communications may be delivered to you in a variety of ways, and in some cases, you will be able to choose whether to receive certain Communications electronically or in writing (i.e., on paper). We will provide you with instructions on how to make those choices when they are available. There are certain Communications that by law we are not permitted to deliver to you electronically, even with your consent, in which case, to the extent required by law, we will continue to deliver those Communications to you in writing. If the law changes in the future and permits any of those Communications to be delivered electronically, these terms and your consent will automatically cover those Communications as well. If we provide electronic Communications to you, and you want a written copy, you may contact us at 1-800-540-2505. We may always, in our sole discretion, provide you with any Communication in writing, even if you have chosen to receive it electronically. To the extent you are required by law or an agreement with us to provide written notice to us, you must still provide these notices to us in writing, unless we specifically tell you in another Communication how you may deliver that notice to us electronically.
  3. Your consent covers all Communications relating to any Service, and remains in effect until you give us notice that you are withdrawing it by requesting your Account to be deleted. Your withdrawal of such consent will become effective after we have had a reasonable opportunity to act upon it.
  4. If you are a victim of human trafficking and have requested that we send personal credit information, including information relating to your block request, to you via your email, please ensure that only you or a trusted advisor has access to the email account to help ensure the protection of such information.
  5. Subject to these Terms, you agree that you will access reinvestigation results for any disputes related to your Innovis Credit Report by logging through this site and your Account.

7.   Prohibited Activities

  1. Register or attempt to register an Account using another person’s personal data (except on behalf of those to whom you are lawfully acting as a legal representative, or on behalf of minors under the age of eighteen to whom you are the parent or legal guardian), or otherwise use any incomplete, false or inaccurate biographical information for purposes of registering for an Account;
  2. Attempt to access the Services using another person’s Account (except on behalf of those to whom you are lawfully acting as a legal representative or on behalf of minors under the age of eighteen to whom you are the parent or legal guardian), or provide your Account username and password to any other person or entity or allow any other person to access and use your Account;
  3. Conduct, or attempt to conduct, fraudulent, unlawful, or unauthorized activity;
  4. Interfere or tamper with, remove, or otherwise alter in any way, any information in any form or any security feature which is included in or on any of the Services;
  5. Use or attempt to use any software-assisted methods, techniques, or hardware to participate in or manipulate the Services, or otherwise access the Services by automated means or under false or fraudulent pretenses;
  6. Use any script, robot user, bot, or equivalent mechanism, including any automated computerized software or any other similar or equivalent mechanisms;
  7. Engage in any systematic retrieval of data or other content (including for clarity, the Content) from the Services, whether to create or compile, directly or indirectly, a collection, compilation, database, or directory;
  8. Use any features which may affect the function or performance of the Services in any way for example, the release of viruses, worms, Trojan horses, or similar material that may be malicious or harmful;
  9. Attack the Services via a denial-of-service attack or any other form of attack or interference;
  10. Attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper written authorization;
  11. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including, web bugs, cookies or other similar devices;
  12. Modify, adapt, translate, circumvent, reverse engineer, decipher, decompile, disassemble, decrypt, or otherwise alter or interfere with (or attempt, encourage, or support anyone else’s attempt to engage in such activities) any portion of the Services;
  13. Use any device, software or routine to interfere or attempt to interfere with the proper working of one or more of the Services or any activity being conducted on the Sites;
  14. Use or attempt to use the Services in any way that violates federal, state, local, or international law or regulations; or
  15. Remove any copyright, trademark, or other proprietary notices that appear in connection with the Services;

8.   Intellectual Property

We grant you a limited, non-exclusive, non-sublicensable, non-transferable license to access and use the Services for lawful purposes in accordance with these terms and our Privacy Notice https://www.innovis.com/home/privacyNotice. The Services contain content owned or licensed by Innovis, including name, logo, text, images, audio/visual works, icons and scripts (“Innovis Content”). Innovis Content is protected by copyright, trademark, patent, trade secret and other laws, and Innovis owns and retains all rights in Innovis Content and the Services.

9.   Copyright Notice

No part of this Site may be copied, distributed, modified, reproduced, displayed, or reverse engineered without our prior written consent.

10. Linked Content

  1. The Services may contain or provide links or other connections to third-party websites, contents or services (“Linked Services”). The Linked Services are not under our control and we are not responsible for the contents, quality or availability of the Linked Services. We provide access to the Linked Services only as a convenience, and the inclusion of any Linked Service is not an endorsement by us of the Linked Service. The Linked Services may be governed by other terms of use and privacy policies. A user of any Linked Services will be responsible for reviewing any applicable terms and policies and complying with them.

11. Document Uploads

  1. Certain Services may invite or permit you to upload your own documentation and materials through the Services (such documentation and materials, “Uploaded Material”) for purposes of obtaining certain Personal Solutions.
  2. Once you post any Uploaded Material to us through the Services, we will use the Uploaded Material to process your Personal Solutions request providing the Services that you requested and to update your Innovis Credit Report.

12. Indemnification

You agree to indemnify and hold Innovis and its parent companies, subsidiaries, affiliates, and each of their respective employees, directors, officers, managers, shareholders, agents, vendors, licensors, licensees, contractors, successors, and assigns (collectively, “Innovis Parties”) harmless from and against any and all damages, losses, liabilities, claims, costs (including reasonable attorneys’ fees and court costs), investigations, judgments, fines, penalties, settlements, interest, expenses, or demands (collectively, “Losses”) that directly or indirectly arise from or are related to your violation of these Terms.

13. Limitations of Liability

THE INNOVIS PARTIES ARE NOT LIABLE FOR THE FAILURE OF ANY EQUIPMENT OR SOFTWARE, WHEREVER LOCATED OR ADMINISTERED, OR WHETHER UNDER OUR DIRECT CONTROL OR NOT, THAT MAY PREVENT THE OPERATION OF OUR SERVICES, OR PREVENT YOU FROM BEING ABLE TO CONTACT US. THE INNOVIS PARTIES WILL NOT BE LIABLE FOR ANY LOSS OF CONTENT OR MATERIAL UPLOADED OR TRANSMITTED THROUGH THE SERVICES AND YOU CONFIRM THAT THE INNOVIS PARTIES SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY MODIFICATION TO, OR SUSPENSION OR DISCONTINUANCE OF THE SERVICES. INNOVIS RESERVES THE RIGHT TO CANCEL OR SUSPEND THE SERVICES WITHOUT INCURRING ANY LIABILITY.

THE LIMITATIONS IN THIS SECTION APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. FOR THOSE JURISDICTIONS THAT EITHER DO NOT ALLOW OR PLACE RESTRICTIONS UPON THE EXCLUSION OR LIMITATION OF DAMAGES IN CERTAIN TYPES OF AGREEMENTS, THIS LIMITATION SHALL BE CONSTRUED TO PERMIT THE MAXIMUM EXCLUSION OR LIMITATION PERMITTED BY APPLICABLE LAW.

14. Disclaimer of Warranties

YOU UNDERSTAND AND AGREE THAT YOUR ACCESS TO INNOVIS CONTENT AND USE OF THE SITES IS AT YOUR SOLE RISK, AND THAT THE SERVICES ARE PROVIDED “AS AVAILABLE”.

THE INNOVIS CONTENT IS MADE AVAILABLE FOR INFORMATIONAL PURPOSES ONLY AND NOT INTENDED TO PROVIDE SPECIFIC COMMERCIAL, FINANCIAL, INVESTMENT OR LEGAL ADVICE. USERS WHO MAKE DECISIONS SOLELY ON THE INFORMATION FROM THIS WEBSITE DO SO AT THEIR OWN RISK. WHEN APPROPRIATE, PROFESSIONAL ADVICE SHOULD BE OBTAINED BEFORE MAKING ANY DECISIONS.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

15. Additional Provisions

  1. Entire Agreement. Except as otherwise noted herein, these Terms contain the entire understanding of you and Innovis with respect to the Services and supersede and replace in its entirety any and all prior communications and contemporaneous agreements and understandings between you and Innovis regarding the Services.
  2. Reservation of Rights. Any rights not expressly granted in these Terms are reserved by Innovis, and Innovis reserves the right to seek all remedies available by law and in equity for any violation of these Terms.
  3. Severability. If any provision of these Terms is held invalid, void, or unenforceable under any circumstance, that provision will be, to the extent strictly necessary, severed from the remaining terms and conditions and that determination shall not affect the validity of the remaining provisions of these Terms. In the case of the severance of any terms, the part deemed invalid, void, or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, the original intent in these Terms.
  4. Waiver. No waiver of any provision of these Terms by us shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision and shall not relieve you from compliance with such obligations.
  5. Notices. Subject to Section 5, at our option, we may give notices to users of the Services by posting a message on the Services, or by electronic or postal mail to the addresses provided to us by you. Notices sent to you shall be deemed to have been personally delivered once sent whether actually received or not. Any notices you give to us must be sent to: Innovis Data Solutions, Inc., PO Box 530088, Atlanta, GA 30353-0088. Any notice by you to us will not change these Terms unless the change is expressly accepted in writing by us.
  6. Termination. These Terms shall terminate when you can no longer access the Services. We reserve the right, in our sole discretion, to eliminate or discontinue these Terms, any licenses herein or your access to all or part of the Services, with or without notice and with or without cause, at any time. Upon suspension or termination of your access to the Services, or upon notice from us, all rights granted to you under these Terms will end. The Terms, which by their nature should survive your suspension or termination, will survive, including the rights and licenses you grant to us in these Terms, as well as the indemnities, releases, disclaimers, and limitations on liability, and the provisions regarding jurisdiction and choice of law.
  7. Applicable Law. The laws of the state of Ohio will govern the Terms and all aspects of the Services, without giving effect to any principles of conflicts of laws. You agree not to commence or prosecute any action in connection therewith other than in the state and federal courts located in Franklin County, Ohio, and you hereby consent to, and waive any and all jurisdictional and venue defenses otherwise available. The Services are provided and operated in the United States of America. Innovis makes no representation that the Services are appropriate or available for use in other locations, and access to the Services from other locations where their contents may be illegal is prohibited. If you choose to access the Services from a jurisdiction other than the United States, you do so on your own initiative and are responsible for compliance with applicable local laws.
  8. Investigations. We may investigate incidents that may adversely impact the security of the Services or may be in violations of the law and we may involve, and cooperate with, law enforcement authorities in prosecuting users of the Services who are involved in such incidents or violations.