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Home > Terms of Use

Innovis.com Terms of Use

1.   Effective Date: October 03, 2024

Please read these Innovis.com Terms and Conditions (“Terms”) carefully before using the Site (as defined below) of Innovis Data Solutions, Inc. (“Innovis”, “we”, “us”, “our”). IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SITE.

These Terms govern your access and use of this website (www.innovis.com), including all of its features and content (all of the foregoing, collectively, the “Site”). These Terms are in addition to, and do not override, the specific terms and conditions that apply to the various services offered by Innovis through the Site.

We collect and use personal information when you visit, use, or interact with the Site according to our Website Privacy Policy (the “Privacy Policy”) https://www.innovis.com/home/websitePrivacyPolicy. Please read the Privacy Policy carefully before using the Site.

2.   Acceptance of these Terms

By accessing, submitting information to, or otherwise using the Site (whether or not you sign up for an Account (as defined below), you agree to: (a) these Terms, and (b) any additional terms and conditions as they relate to the services offered by us through the Site from time to time. Your continued use of the Site is conditioned upon your compliance with these Terms.

3.   Changes

Innovis may revise these Terms at any time. These revisions will be effective immediately upon posting to this Site. The Effective Date for the Terms will be the date contained at the top of the Innovis.com Terms and Conditions page. Please review these Terms for any changes. Your continued use of the Site following our posting of revised Terms constitutes acceptance of the new Terms.

4.   Use of Site

You agree to comply with all applicable laws and regulations in connection with your use of the Site, and such further limitations as may be set forth in any written, on-screen notice or other notice from us. By using the Site, you agree that you will not use the Site for any purpose that is either unlawful or prohibited by these Terms. You may only use the Site for your own individual non-commercial and informational purposes. Persons under the age of eighteen (18) are not authorized to use the Site.

5.   Account and Site Terms

  1. Innovis.com Account. An Innovis.com account (an “Account”) will allow you to take certain actions online related to your Innovis credit report (“Innovis Credit Report”) and the other Personal Solutions we offer. For more information on all of the Personal Solutions we offer, please visit our Overview page. You understand and agree that Innovis may use certain Linked Services (as defined below) to help it perform these Account actions and fulfill related functions.
  2. Account Availability & Other Service Options. An Account and other online services may not be applicable or available to you based on your residency outside of the United States, status as a minor, or other eligibility criteria or factors. If an Account or other online services are not available at the time of your request, you will be notified during the course of the online process and your online request will not be accepted. If you cannot create an Account or access other online services or prefer not to create an Account and want to use another method of communication, you may take the same actions related to our Personal Solutions by phone (1-800-540-2505) or mail: Innovis Consumer Assistance, PO Box 530088, Atlanta, GA 30353-0088.
  3. Account Creation and Use. To create an Account or view your Innovis Credit Report online, you must complete the registration process, verify your identity, and have an active email address. We may use information from third-party sources, including your mobile carrier, to verify your identity. Unless otherwise noted by us, you may register for an Account or request an Innovis Credit Report only on behalf of yourself, on behalf of those to whom you are lawfully acting as a legal representative, or on behalf of minors under the age of eighteen (18) to whom you are the parent or legal guardian. By registering, you: (i) affirm that you are eighteen (18) years or older; (ii) affirm that all of the information provided by you as part of your registration is true, accurate, complete, and up to date, and to the extent there are any subsequent changes, you will provide us with updated information; (iii) affirm that you will abide by all applicable laws and by the terms and conditions concerning your use of the Account; and (iv) acknowledge and agree that you may be required to accept additional terms and conditions at the time of taking a specific action related to services on the Site after registering for this Account; and (v) affirm that Innovis may, for any legitimate reason, refuse to allow any user to register for an Account or use the services on the Site.
  4. Username, Passwords, and Password Access. You may be required to establish a username and password to create and use an Account. You agree to protect and safeguard your username, password, and any other registration and access information for the Site. You are responsible for all activity that occurs in your Account. We will not be liable for any loss that you may incur as a result of misuse of your username or password, or from any unauthorized use of your Account, whether fraudulent or otherwise. You agree to notify us if you learn of or suspect any loss, theft, or unauthorized use of your username, password, or any other registration and access information. In the event of such loss, theft, or unauthorized use, we may require additional security measures to access and use your Account, and your cooperation and assistance in any investigation relating to any such unauthorized access. You will be able to change any required password at any time and may request a new password by clicking the “forgot password” link in the sign-in window. If we reasonably believe that your Account may have been compromised or that your selected password does not provide adequate security protections, we may require you to change your password.
  5. Dormant Accounts; Account Closures. An Account becomes “Dormant” when there has been no activity on the Account in any eighteen (18) month time period (each such account, a “Dormant Account”). We may delete any Dormant Account upon such Account becoming Dormant. You may delete your Account at any time and for any reason. If you wish to delete your Account, contact us at 1-800-540-2505.
  6. You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Innovis or its service provider for the duration of your business relationship, solely to help them identify you or your wireless device and to prevent fraud. See our Privacy Policy to see how we treat your data.

6.   Consent to Contact; Electronic Communications

  1. By signing up for an Account or using the Site, you consent to receive any communications, including disclosures, notices, agreements, records, documents, or other information relating to the services on the Site (“Communications”), from us electronically or via telephone or mail. We may also use electronic signatures and obtain them from you as part of our transactions with you. By providing your consent to receive electronic Communications, you are also confirming that you are able to review the electronic Communications and have connection to the Internet and an active email account. In order to ensure your continuing receipt of any Communications we may send, you agree to update your email address, phone number, and postal address on file with us.
  2. Communications may be delivered to you in a variety of ways, and in some cases, you will be able to choose whether to receive certain Communications electronically or in writing (i.e., on paper). We will provide you with instructions on how to make those choices when they are available. There are certain Communications that by law we are not permitted to deliver to you electronically, even with your consent, in which case, we will continue to deliver those Communications to you in writing. If we provide electronic Communications to you, and you want a written copy, you may contact us at 1-800-540-2505. Except in the case of block requests from victims of human trafficking, we may always, in our sole discretion, provide you with any Communication in writing, even if you have chosen to receive it electronically. If you are required by law or an agreement with us to provide written notice to us, you must still provide these notices to us in writing, unless we specifically tell you in another Communication how you may deliver that notice to us electronically.
  3. Your consent covers all Communications relating to the services on the Site, and remains in effect until you give us notice that you are withdrawing it by requesting your Account to be deleted. Your withdrawal of such consent will become effective after we have had a reasonable opportunity to act upon it.
  4. If you are a victim of human trafficking and have requested that we send personal credit information, including information relating to your block request, to you via your email, please ensure that only you or a trusted advisor has access to the email account to help ensure the protection of such information.
  5. You agree that you will access reinvestigation results for any disputes related to your Innovis Credit Report by logging in through the Site and your Account.

7.   Prohibited Activities

  1. Registering or attempting to register an Account using another person’s personal data (except on behalf of those to whom you are lawfully acting as a legal representative, or on behalf of minors under the age of eighteen to whom you are the parent or legal guardian), or otherwise using any incomplete, false or inaccurate biographical information for purposes of registering for an Account;
  2. Attempting to access the Site using another person’s Account (except on behalf of those to whom you are lawfully acting as a legal representative or on behalf of minors under the age of eighteen to whom you are the parent or legal guardian), or providing your Account username and password to any other person or entity or allowing any other person to access and use your Account;
  3. Conducting, or attempting to conduct, fraudulent, unlawful, or unauthorized activity;
  4. Interfering or tampering with, removing, or otherwise altering in any way, any information in any form or any security feature which is included in or on the Site;
  5. Using or attempting to use any software-assisted methods, techniques, or hardware to participate in or manipulate the Site, or otherwise accessing the Site by automated means or under false or fraudulent pretenses;
  6. Using any script, robot user, bot, or equivalent mechanism, including any automated computerized software or any other similar or equivalent mechanisms;
  7. Engaging in any systematic retrieval of data or other content (including for clarity, the content on the Site) from the Site, whether to create or compile, directly or indirectly, a collection, compilation, database, or directory;
  8. Using any features which may affect the function or performance of the Site in any way for example, the release of viruses, worms, Trojan horses, or similar material that may be malicious or harmful;
  9. Attacking the Site via a denial-of-service attack or any other form of attack or interference;
  10. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper written authorization;
  11. Uploading or transmitting (or attempting to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including, web bugs, cookies or other similar devices;
  12. Modifying, adapting, translating, circumventing, reverse engineering, deciphering, decompiling, disassembling, decrypting, or otherwise altering or interfering with (or attempting, encouraging, or supporting anyone else’s attempt to engage in such activities) any portion of the Site;
  13. Using any device, software or routine to interfere or attempting to interfere with the proper working of the Site or any activity being conducted on the Site;
  14. Using or attempting to use the Site in any way that violates federal, state, local, or international law or regulations; or
  15. Removing any copyright, trademark, or other proprietary notices that appear on the Site;

8.   Intellectual Property

We grant you a limited, non-exclusive, non-sublicensable, non-transferable license to access and use the Site for lawful purposes in accordance with these terms and our Privacy Notice https://www.innovis.com/home/privacyNotice. The Site contains content owned or licensed by Innovis, including name, logo, text, images, audio/visual works, icons and scripts (“Innovis Content”). Innovis Content is protected by copyright, trademark, patent, trade secret and other laws, and Innovis owns and retains all rights in Innovis Content and the Site.

9.   Copyright Notice

No part of this Site may be copied, distributed, modified, reproduced, displayed, or reverse engineered without our prior written consent.

10. Linked Content

  1. The Site may contain or provide links or other connections to third-party websites, contents or services (“Linked Services”). The Linked Services are not under our control and we are not responsible for the contents, quality or availability of the Linked Services. We provide access to the Linked Services only as a convenience, and the inclusion of any Linked Service is not an endorsement by us of the Linked Service. The Linked Services may be governed by other terms of use and privacy policies. A user of any Linked Services will be responsible for reviewing any applicable terms and policies and complying with them.

11. Document Uploads

  1. You may be invited or permitted to upload your own documentation and materials through the Site (such documentation and materials, “Uploaded Material”) for purposes of obtaining certain Personal Solutions.
  2. Once you post any Uploaded Material to us through the Site, we will use the Uploaded Material to process your Personal Solutions request, to provide the services that you requested, and to update your Innovis Credit Report.

12. Indemnification

You agree to indemnify and hold Innovis and its parent companies, subsidiaries, affiliates, and each of their respective employees, directors, officers, managers, shareholders, agents, vendors, licensors, licensees, contractors, successors, and assigns (collectively, “Innovis Parties”) harmless from and against any and all damages, losses, liabilities, claims, costs (including reasonable attorneys’ fees and court costs), investigations, judgments, fines, penalties, settlements, interest, expenses, or demands (collectively, “Losses”) that result from your violation of these Terms.

13. Limitations of Liability

THE INNOVIS PARTIES ARE NOT LIABLE FOR ANY LOSSES, INJURIES, CLAIMS, LIABILITY, OR DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF THIS SITE IN VIOLATION OF THESE TERMS.

14. Disclaimer

THE SITE IS MADE AVAILABLE FOR INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED TO PROVIDE SPECIFIC COMMERCIAL, FINANCIAL, INVESTMENT OR LEGAL ADVICE. USERS WHO MAKE DECISIONS SOLELY ON THE INFORMATION FROM THIS WEBSITE DO SO AT THEIR OWN RISK. WHEN APPROPRIATE, PROFESSIONAL ADVICE SHOULD BE OBTAINED BEFORE MAKING ANY DECISIONS.

15. Additional Provisions

  1. Entire Agreement. Except as otherwise noted herein, these Terms contain the entire understanding of you and Innovis with respect to the Site and supersede and replace in its entirety any and all prior communications and contemporaneous agreements and understandings between you and Innovis regarding the Site.
  2. Reservation of Rights. Any rights not expressly granted in these Terms are reserved by Innovis, and Innovis reserves the right to seek all remedies available by law and in equity for any violation of these Terms.
  3. Severability. If any provision of these Terms is held invalid, void, or unenforceable under any circumstance, that provision will be, to the extent strictly necessary, severed from the remaining terms and conditions and that determination shall not affect the validity of the remaining provisions of these Terms. In the case of the severance of any terms, the part deemed invalid, void, or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, the original intent in these Terms.
  4. Waiver. No waiver of any provision of these Terms by us shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision and shall not relieve you from compliance with such obligations.
  5. Notices. Subject to Section 6, at our option, we may give notices to users of the Site by posting a message on the Site, or by electronic or postal mail to the addresses provided to us by you. Notices sent to you shall be deemed to have been personally delivered once sent. Any notices you give to us must be sent to: Innovis Data Solutions, Inc., PO Box 530088, Atlanta, GA 30353-0088. Any notice by you to us will not change these Terms unless the change is expressly accepted in writing by us.
  6. Termination. These Terms shall terminate when you can no longer access the Site. We reserve the right, in our sole discretion, to eliminate or discontinue these Terms, any licenses herein or your access to all or part of the Site, with or without notice and with or without cause, at any time. Upon suspension or termination of your access to the Site, or upon notice from us, all rights granted to you under these Terms will end. Provisions in the Terms, which by their nature should survive your suspension or termination, will survive, including the rights and licenses you grant to us in these Terms, as well as the indemnities, releases, disclaimers, and limitations on liability, and the provisions regarding jurisdiction.
  7. Territorial Information. The Site is provided and operated in the United States of America. Innovis makes no representation that the Site is appropriate or available for use in other locations, and access to the Site from other locations where their contents may be illegal is prohibited. If you choose to access the Site from a jurisdiction other than the United States, you do so on your own initiative and are responsible for compliance with applicable local laws. You agree not to commence or prosecute any action in connection with this Site other than in state and federal courts located in the United States.
  8. Investigations. We may investigate incidents that may adversely impact the security of the Site or may be in violations of the law and we may involve, and cooperate with, law enforcement authorities in prosecuting users of the Site who are involved in such incidents or violations.